© Copyright since 1995
UP Roveredo in Piano (PN) Italy
Via XX Settembre, 272
casella postale 65
T +39 0434 386 111
F +39 0434 386 112
IVA INTRA: IT 01183880937
C.F. e R.I. C.C.I.A.A. PN N.01183880937
R.E.A. PN N. 48717
Cap. Soc. Euro 2.021.000,00 i.v
CUSTOMER SUPPORT
An efficient and professional management ensures to the customers of more than 109 countries, a complete technical-commercial assistance.
- CROSS-CHECKING OF ORDERS WITH THE CUSTOMERS
All the orders are checked and all doubts are clarified directly with the customer before confirming the orders. - CUSTOMER ASSISTANCE IN ITALIAN, ENGLISH, FRENCH, GERMAN AND SPANISH LANGUAGE
The export department can promptly answer in 5 languages, offering a high level of communication and allowing the customers to participate in the company life. - DESPATCH OF DOCUMENTS BY EXPRESS COURIER
All the important documents are despatched by express courier to guarantee a prompt delivery to the customer. - SUBSTITUTION OF GOODS WITH MANUFACTURING DEFECTS
To remain in line with our dynamic character, rare manufacturing defects, due to the mass-production are promptly replaced, also by express courier - if necessary. - ASSEMBLY MANUAL REGARDING THE MOUNTING OF THE ARTICLES
The manuals of assembly are available for all series together with the technical characteristics of each article. The mounting instructions are also contained in the packages. - IRON FITTINGS
To reduce the risk of loosing the iron fittings, a marking on each package allows to find them immediately. The mounting instructions also enable you to check the necessary quantities and to request the exact components, which may be required. - COMPUTERISED ESTIMATION
An estimation program was set up to support the customers. On request, this program is available to the customers.